IoT - The Way to Smart Connected Devices

Digital transformation for devices means using innovative technologies and user experience design to create added value through interconnection and intelligent services. Sustainable success is achieved when these added values are monetized through a concrete business model.

Digital Transformation Business

Business Value

The identification of added value for the user and of unique selling points and potentials for the manufacturer is the starting point for developing a strong vision for the digital transformation. Business models and use cases are derived from this vision.

Digital Transformation Technology


The enormous range and depth of the technologies available on the market, necessary privacy and security aspects, diverse usage scenarios, as well as their dynamic development place high demands on both technological competence and decision-making processes.

Digital Transformation User Experience

User Experience

The design of the User Experience (UX) in the digital environment plays a decisive role as the user's first point of contact with the system. Services that do not deliver a positive User Experience won`t be used and will fail.

How will we support your digital transformation?

PD Dr. Alexander Wiethoff, Director UX Design at the U-Experten, gives you an overview about our agile approach and our scientifically proven methods.

Digital Transformation Video (German)

From the first vision to the finished product: In this case study, we show the journey of digital transformation in a product development.

Case Study Air4SUP (PDF)

The Process: Think Big – Start Small

Based on our many years of experience in the design, development and realization of innovative devices and software, as well as current scientific findings and best practices, we have developed a process for the digital transformation and development of smart connected devices.

Digital Transformation Process Vision


Design Thinking methods tailored to smart connected devices lead to a clear structure and memorable visualization of ideas, use cases and value propositions.

Digital Transformation Process Journey


The assignment of user stories to key features creates clarity. This results in requirements for the device (e.g. sensors, interfaces), the cloud and connectivity.

Digital Transformation Process Concept


From user-friendliness to system architecture and pricing - the essential ingredients for the success of the product must be made tangible and needs to be verified.

Digital Transformation Process Product


A "Minimum Viable Product" (MVP) is the first version of a product or service with just enough features to excite early customers and users.

Workshops, Starter-Kits and Services

Workshops, Starter-Kits and Services

Smart Connected Devices Kick-Starter-Package

Two great workshops in one format, compact over two days. In the Vision Creation workshop we analyse the tasks of the stakeholders from the user's perspective. In cross-functional teams we generate ideas for an attractive value proposition of future products and services. We prioritise these and thereby identify potential for your business. With UX design thinking methods we create innovative user journeys.

In the second workshop, Journey Development, we jointly address the feasibility of the ideas generated and prioritised on day 1. Journey development incorporates the technical perspective into the approach and combines it with the "Business Value" and "User Experience" perspective.

Deliverables: Elaborated Value Proposition Canvas, Elaborated IoT-Use-Case Blueprints, Elaborated IoT Journey Canvas

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Technology Consulting Services

Technology Consulting Services

  • Expert review of existing landscape
  • Feasibility study
  • Tech comparison and evaluation
  • Concept generation
  • Technical proof

Deliverables: Reports, Technical Concept, Prototypes

UX Design Services

IFD/UX/ID Design Services

  • Market and User Research
  • Design Study / Drafts
  • Crowd Remote Testing
  • Experience Prototyping  

Deliverables: Reports, Presentations, Prototypes

Digital Transformation Workshop

IoT Maturity Check

This maturity check helps you to reflect on digital transformation in many ways and to become aware of important success factors for smart connected devices.

Deliverables: Checklist, Evaluation, Expert recommendation

+49 8105 77839-0

82205 Gilching near Munich

U-Experten are the specialists for consulting, implementation and production of individual HMI control devices and smart connected devices. Interdisciplinary teams from UX design, engineering and production develop, design, and produce connected products with a perfect user experience.

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